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When staffing your Call Center, understand the characteristics of your top performers and make sure your new hires have them too by using FirstView Pre-employment Screenings.
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Benefits of FirstView Screenings
- Reduce staffing costs and burdens at your Call Center
- Minimize time to fill open Call Center positions
- Lower operation costs by reducing turnover
- Improve Call Center employee performance metrics
- Increase profit per employee
- Administer online, anytime and anywhere
- Easy to interpret results using candidate profiles
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What are FirstView Pre-Employment Screenings?
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FirstView assessments are one of the most widely used and affordable pre-employment screening tests available. Used during the application process, FirstView is a “Big 5″ personality assessment that provides accurate, reliable information on the job-related behaviors and aptitudes of your applicants. It can be completed online in about 15 minutes.
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Try FirstView Today: Request Your 5 Free Pre-Employment Screenings
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Interested in trialing pre-employment screening in your hiring process? Fill out the form below and we will contact you to arrange your access to First View Assessment.
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What Makes FirstView One of the Best Pre-Employment Screening Tests?
FirstView provides a strong balance of accurate, dependable, insightful results at an affordable price. It gives it’s users a heads-up in their search for the right candidate by assessing:
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How does your candidate deal with change? Are they able to follow rules and policies, do they need structure? FirstView pre-employment screenings are developed to answer these and other “rule” oriented questions.
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Decision making, selling and closing abilities, handling confrontation, and being willing to accept direction from others can be assessed by questions regarding your candidate’s assertiveness.
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Screen candidates based on their willingness to collaborate or their competitiveness with teamwork oriented questions.
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Extroversion is a measure of your candidates need and enthusiasm to work with others and their ability to communicate.
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Having an overall aggregate measure of cognitive skills is very useful before making a hiring decision. FirstView assessments will provide you with one.
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Is it important that your new hire be able to handle criticism or stress? Assess their emotional stability with sensitivity questions in the FirstView pre-employment screening test.
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Whether you need someone who is flexible or someone who is a rigid planner, organization questions will help identify these characteristics in your candidates.
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About HireSmart
HireSmart helps businesses find and hire top performers. We help managers measure: job fit, manager fit, team fit, job performance, workplace engagement, job satisfactions and tenure. We have been helping clients across the US and Canada for over 20 years. “Hire smart or manage tough.” |
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