An employee’s relationship with his or her direct manager is the most important single factor in employee engagement. It all starts with this key relationship. If your managers are doing their job you’ll have a productive workforce. If they’re not doing their job, get ready for absenteeism, turnover and other productivity drains. Engaged employees are happier and more productive. Disengaged employees are frustrated and more disruptive. We offer Management and Leadership Development, Team Building and Organization Development services.