One of the most significant advantages a business has is the people it employs. The challenge lies with getting the right information you need to effectively recruit, hire, develop and retain top performers, and that’s where we add value. Effective talent management requires consideration of job fit, manager fit, and team fit. Poor fit with the job, the manager or the team leads to turnover, which is very expensive. Our approach brings you the information needed for: smart hiring decisions, effective management of work relationships, and for resolving workplace conflicts.
Annual turnover cost, employee satisfaction ratings, and employee engagement ratings
Annual absenteeism cost
Annual cost of employees divided by number of employees (i.e. full-time equivalents)
Customer satisfaction ratings, complaint logs and customer abandonment rate
Measures of innovation
Inputs versus Outputs on Key Performance Indicators (KPI’s)
Revenue Per Employee - Cost Per Employee = Profit Per Employee
Cost per hire, lower time-to-fill and better quality of new hires
Annual Revenue divided by the number of employees (i.e. full-time equivalents)
Percentage reflecting the rate of selecting high performers versus average and low performers.
Percentage of High Performers (A’s) versus Average Performers (B’s) versus Low Performers (C’s)
Total gain – total cost