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Trust
Measures the degree to which one accepts and has confidence in what others say and do. Often unaffected by, or perhaps even unaware of, criticism or cruel acts of others; will often convey kindness and compassion despite such unpleasantness. A trusting person is one who does not automatically distrust the motives of others or react in a skeptical manner with the resultant behavior often producing a negative and unpleasant demeanor.

Tact
Measures one’s ability to deal with confrontations or unpleasantness in a constructive manner. One who reframes and deflates anger or harshness from others with non-pejorative and non-inflammatory remarks. A diplomatic person is one who really strives to interact with others in a calm, soothing, pleasantly modulated voice despite the occasional temptation to confront an obnoxious and rude person inappropriately.

Empathy
Measures the willingness to consider the unique perspectives of others, i.e., being eager to relate to the other person’s point of view or concerns in an agreeable or tolerant fashion.

Conformity
Measures how comfortable one may be with following the rules and regulations of the workplace, organization, or institution to which they belong. A conformist does not question but more readily and willingly submits to others in authority. A conformist is not likely to be overly aggressive to authority. He or she will more likely follow instructions and follow through in a manner and timeframe that has been specifically requested of him or her.

Focus
Measures one’s ability to stay focused and concentrate on the matter at hand with respect to the requirements of a task despite interruptions or distractions. Included in this factor is the ability to return to one’s thought processes and immediate goals at the point of the interruption.

Flexibility
Measures one’s willingness to try, implement, or accept new ways of doing things and thus entertain new ideas or suggestions from a supervisor or leader in an amenable and cooperative manner. Not one who is restricted by the routine of doing things that need revision.

Vocabulary
Understanding the meaning of words when used in sentences

Numerical
Understanding basic mathematical concepts and working with numerical problems

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Trust	Measures the degree to which one accepts and has confidence in what others say and do. Often unaffected by, or perhaps even unaware of, criticism or cruel acts of others; will often convey kindness and compassion despite such unpleasantness. A trusting person is one who does not automatically distrust the motives of others or react in a skeptical manner with the resultant behavior often producing a negative and unpleasant demeanor.
Tact	Measures one’s ability to deal with confrontations or unpleasantness in a constructive manner. One who reframes and deflates anger or harshness from others with non-pejorative and non-inflammatory remarks. A diplomatic person is one who really strives to interact with others in a calm, soothing, pleasantly modulated voice despite the occasional temptation to confront an obnoxious and rude person inappropriately.
Empathy	Measures the willingness to consider the unique perspectives of others, i.e., being eager to relate to the other person’s point of view or concerns in an agreeable or tolerant fashion.
Conformity	Measures how comfortable one may be with following the rules and regulations of the workplace, organization, or institution to which they belong. A conformist does not question but more readily and willingly submits to others in authority. A conformist is not likely to be overly aggressive to authority. He or she will more likely follow instructions and follow through in a manner and timeframe that has been specifically requested of him or her.
Focus	Measures one’s ability to stay focused and concentrate on the matter at hand with respect to the requirements of a task despite interruptions or distractions. Included in this factor is the ability to return to one’s thought processes and immediate goals at the point of the interruption.
Flexibility	Measures one’s willingness to try, implement, or accept new ways of doing things and thus entertain new ideas or suggestions from a supervisor or leader in an amenable and cooperative manner. Not one who is restricted by the routine of doing things that need revision.
Vocabulary	Understanding the meaning of words when used in sentences
Numerical	Understanding basic mathematical concepts and working with numerical problems