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Quality
Organizational Development Survey

Excellent organizations are measured by their ability to achieve and sustain outstanding results
for all of their stakeholders. To achieve outstanding results an organization must maintain their
quest for exceptional quality.  Enterprise Pulse will gather employee’s views on quality in a
consistent and standardized way.  You can monitor and evaluate quality on a periodic basis using
this convenient and simple process.  The Quality Survey provides a rich and meaningful picture of
how your employees feel about quality across ten different measurements.

 

The Quality Survey includes ten subscales  

that are combined into five composite metrics.

 

 

Quality Survey Metrics

Quality Metric 1 Metric 2 Metric 3 Metric 4 Metric 5  

Composite

Strategy

Value

People

Customer

Process

 

Subscale 1

Leadership
for
Quality

Measurement Systems

Empowerment and Employee Satisfaction

Outcomes and Results
Focus

Operational Management

 

Subscale 2

Quality Strategy and Policy

Data and Resource Management

Communication Systems

Supplier and Customer
Focus

Process and Systems Management

 

 

Contact us for a Sample Quality Survey Report!
Order Quality Survey.