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Operations Excellence
Organizational Development Survey

If you want to create an organization that operates at maximum efficiency and effectiveness,
then Operations Excellence Survey will give you the objective data needed for decisive, targeted
actions.  If you want your employees to feel good about coming to work and working together to
achieve the goals then you will need to know their views on a variety of subjects. Enterprise Pulse 
systematically collects the opinions of your employees about a range of issues that will help you
successfully manage operational changes and improvements.  Enterprise Pulse uses an online 
questionnaire to obtain essential organizational diagnostic data.  Operations Excellence Survey
will give you a strong empirical foundation to make targeted, practical process improvements.  
Participation in the Operations Excellence Survey is both voluntary and confidential.


The Operations Excellence Survey includes ten subscales

that are combined into five composite metrics.

 

 

Operations Excellence Survey Metrics 

Operations Excellence
Survey
Metric 1 Metric 2 Metric 3 Metric 4 Metric 5  

Composite

Quality Service
Cycle Time
Involvement Processes Knowledge  

Subscale 1

Quality
Control

Responsiveness

Teamwork

Design

Innovation

 

Subscale 2

Continuous Improvement

Defect Elimination

Motivation

Measurement

Competency

 

 


Contact us for a Sample Operations Excellence Report!
Order Operations Excellence Survey.