SystemsManagementAssessmentResearchTraining hiresmart.com human capital staffing solutions


- How to Avoid Costly Hiring Mistakes?
- Need to Hire More Top Performers?
- Want to Minimize Time to Fill Positions?

- Are You Using Best Practices in Hiring?
- Learn More About Human Capital Solutions?

         Call Us at 480.503.2945

 

Home

About

Contact

FAQ's

Support

My Cart

Systems

Management

Assessment

Research

Training

Links


Operations Excellence - for Developing Excellence

If you want to create an organization that operates at maximum efficiency and effectiveness, then the Operations Excellence Survey will
give you the objective data needed for decisive, targeted actions.  If you want your employees to feel good about coming to work and
working together to achieve the goals then you will need to know their views on a variety of subjects. Enterprise Pulse systematically collects
the opinions of your employees about a range of issues that will help you successfully manage operational changes and improvements. 
Enterprise Pulse uses an online questionnaire to obtain essential organizational diagnostic data.  The Operations Excellence Survey will
give you a strong empirical foundation to make targeted, practical process improvements.  Participation in the Operations Excellence Survey
is both voluntary and confidential.


The Operations Excellence Survey Includes Fifteen Metrics

Ten subscales that are combined into five composite metrics

 

 

Operations Excellence Survey Metrics 

Operations Excellence
Survey
Metric 1 Metric 2 Metric 3 Metric 4 Metric 5  

Composite

Quality Service
Cycle Time
Involvement Processes Knowledge  

Subscale 1

Quality
Control

Responsiveness

Teamwork

Design

Innovation

 

Subscale 2

Continuous Improvement

Defect Elimination

Motivation

Measurement

Competency

 

 


Contact us for a Sample Operations Excellence Report!
Order Operations Excellence Survey.