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Enterprise Pulse



Based on over 10 years of research, Enterprise Pulse™ offers a proven organization development system for gathering employee and customer opinions on a wide range of subjects that are critical to the success of any performance driven organization. 
Contact us for Sample Survey Reports!
 

Enterprise Pulse includes ten organizational development surveys

 to analyze the opinions of your employees and your customers!

Enterprise Pulse helps you measure the pulse or heartbeat of enterprises of all types and sizes.


Enterprise Pulse™ Surveys provide a highly systematic organizational assessment process, that develop an empirical foundation for building organizational excellence.  The surveys are based on over ten years of research within a wide range of organizations from several countries around the world, including Australia, Canada, Ireland, New Zealand, Singapore, the United Kingdom and the United States. Enterprise Pulse™ has been used by Qantas Airlines, BHP/Billiton and the FBI.  For more details click on any of the survey links.

Enterprise Pulse Solutions 

EP - Survey Metric 1 Metric 2 Metric 3 Metric 4 Metric 5 Metric 6

Opinion Survey

Vision & Mission Focus Encouragement Cooperation Empowerment  

Seeker

Service Systems

Service Knowledge

Service Efficiency

Service Empathy

Service Effectiveness

Service Responsiveness

Customer Service

Empowerment

Skills

Strategy

Processes

Quality

Response

SAFE

Safety Behavior

Safety Systems

Safety
Design

Asset
Safety

Safety
Quality

 

Wellness

Performance

Balance

Connection

Purpose

 

 

Quality

Strategy

Value

People

Customer

Process

 

Strategy

Finance

People

Assets

Systems

Controls

 

Corporate Ethics

Ethical Leadership

Ethical Commerce

Ethical Relationships

Ethical Controls

 

 

Operations Excellence

Quality

Service Cycle Time

Involvement

Processes

Knowledge

 

Training Needs

Technical & Regulatory

Commercial & Business

Behavioral & Style

Skills & Competencies

 

 


Enterprise Pulse Features

Questions Answered

 Deployment

Cost

Time

Access

Reporting


What do our employees think about their work, their
co-workers and the organization
as a whole? Opinion Survey
 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


What do our customers think of the services we provide and our organization
?
Seeker
 

7 to 10 days

 $25 per participant

20 minutes

World Wide

Immediate


How well are our employees looking after our customers?
Customer Service
 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


To what extent do we have have a coherent and clear business strategy?
Strategy
 

7 to 10 days

 $25 per participant

20 minutes

World Wide

Immediate


How well are our operating practices, processes and systems working?
Operations Excellence
 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


To what extent does quality drive successful performance in every area of the organization?
Quality

 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


What areas of training and development should we be investing in to obtain the most benefit from our training dollars?
Training Needs
 

7 to 10 days

 $25 per participant

20 minutes

World Wide

Immediate


How well are our Safety practices, policies and procedures working?
SAFE

 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


How effective are our efforts in Corporate Governance and Ethics?
Corporate Ethics

 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


What is the current status of the overall health and well-being of our employees?
Wellness

 

3 to 5 days

 $25 per participant

20 minutes

World Wide

Immediate


Are Free form comment fields provided in the Enterprise Pulse surveys?
Yes
 

3 to 5 days

 No Additional Cost

 

 

 


Can we add demographic fields that are customized for our organization?
Yes
 

3 to 5 days

 Obtain
Cost
 Estimates

 

 

 


Can some Enterprise Pulse survey questions be customized for our unique purposes?
Yes
 

7 to 10 days

Obtain
Cost
 Estimates

 

 

 


Have the Enterprise Pulse surveys been validated?
Yes
 

 

 

 

 

 

 


 

Contact us for Sample Survey Reports!


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