hireSmart - Enterprise Pulse Opinion Surveys

Enterprise Pulse includes ten organizational development surveys

to analyze the opinions of your employees and your customers!

Enterprise Pulse helps you measure the pulse or heartbeat of enterprises of all types and sizes.

Enterprise Pulse™ Surveys provide a highly systematic organizational assessment process, that develop an empirical foundation for building organizational excellence. The surveys are based on over ten years of research within a wide range of organizations from several countries around the world, including Australia, Canada, Ireland, New Zealand, Singapore, the United Kingdom and the United States. Enterprise Pulse™ has been used by Qantas Airlines, BHP/Billiton and the FBI. For more details click on any of the survey links.

Enterprise Pulse Solutions

EP - Survey	Metric 1	Metric 2	Metric 3	Metric 4	Metric 5	Metric 6
Opinion Survey	Vision & Mission	Focus	Encouragement	Cooperation	Empowerment
Seeker	Service Systems	Service Knowledge	Service Efficiency	Service Empathy	Service Effectiveness	Service Responsiveness
Customer Service	Empowerment	Skills	Strategy	Processes	Quality	Response
SAFE	Safety Behavior	Safety Systems	Safety Design	Asset Safety	Safety Quality
Wellness	Performance	Balance	Connection	Purpose
Quality	Strategy	Value	People	Customer	Process
Strategy	Finance	People	Assets	Systems	Controls
Corporate Ethics	Ethical Leadership	Ethical Commerce	Ethical Relationships	Ethical Controls
Operations Excellence	Quality	Service Cycle Time	Involvement	Processes	Knowledge
Training Needs	Technical & Regulatory	Commercial & Business	Behavioral & Style	Skills & Competencies

Enterprise Pulse Features

Questions Answered	Deployment	Cost	Time	Access	Reporting
What do our employees think about their work, their co-workers and the organization as a whole? Opinion Survey	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
What do our customers think of the services we provide and our organization? Seeker	7 to 10 days	$25 per participant	20 minutes	World Wide	Immediate
How well are our employees looking after our customers? Customer Service	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
To what extent do we have have a coherent and clear business strategy? Strategy	7 to 10 days	$25 per participant	20 minutes	World Wide	Immediate
How well are our operating practices, processes and systems working? Operations Excellence	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
To what extent does quality drive successful performance in every area of the organization? Quality	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
What areas of training and development should we be investing in to obtain the most benefit from our training dollars? Training Needs	7 to 10 days	$25 per participant	20 minutes	World Wide	Immediate
How well are our Safety practices, policies and procedures working? SAFE	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
How effective are our efforts in Corporate Governance and Ethics? Corporate Ethics	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
What is the current status of the overall health and well-being of our employees? Wellness	3 to 5 days	$25 per participant	20 minutes	World Wide	Immediate
Are Free form comment fields provided in the Enterprise Pulse surveys? Yes	3 to 5 days	No Additional Cost
Can we add demographic fields that are customized for our organization? Yes	3 to 5 days	Obtain Cost Estimates
Can some Enterprise Pulse survey questions be customized for our unique purposes? Yes	7 to 10 days	Obtain Cost Estimates
Have the Enterprise Pulse surveys been validated? Yes

Contact us for Sample Survey Reports!

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