HireSmart - Telemarketing Applicant Inventory

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Telemarketing Applicant Inventory
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The TMAI^Ž (Telemarketing Applicant Inventory) assessment system from Pearson Reid London House provides a standardized measure of potential for success in telephone sales and service positions. This assessment helps you:

Match job candidates to telemarketing requirements
Incorporate your existing job simulation exercises
Evaluate an applicant's need for training
Identify values that contribute to job stability

The Telemarketing Applicant Inventory measures:

Scales Description
Sales Interest and Skills Vocational interest in sales based on various types of sales skills and experience.
Sales Responsibility The extent to which applicants feel responsible for and in control of their sales performance and advancement potential.

Productivity Dependability and work habits as shown by capacity to plan, organize, and complete projects on time.
Confidence and Influence Attitudes indicative of self-confident people, including degree to which applicants are confident of their selling skills and leadership abilities.
Interpersonal Orientation Investment in social interaction and desire to be with other people.
Stress Tolerance Ability to handle emotionally charged situations and to resist burnout in demanding work environments.
Job Stability Preference for long-term rewards over short-term payoffs, specifically concerning employee commitment to an employer.

Job Simulation Rating Supervisory rating based on verbal communication qualities of an applicant during a role-playing exercise.

Communicator Competence Desire and ability to communicate effectively, including indicators of problems and / or apprehensions about speaking.

Applied Verbal Reasoning Verbal reasoning ability in the context of a work environment.

Validity / Candidness The extent to which an individual responded to the inventory in a socially desirable manner. Low scores suggest a tendency to exaggerate positive qualities and minimize negative traits.

Validity / Accuracy The degree to which an applicant understood and carefully completed the inventory

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Systems	Management	Assessment	Research	Training	Links

Scales	Description
Sales Interest and Skills	Vocational interest in sales based on various types of sales skills and experience.
Sales Responsibility	The extent to which applicants feel responsible for and in control of their sales performance and advancement potential.
Productivity	Dependability and work habits as shown by capacity to plan, organize, and complete projects on time.
Confidence and Influence	Attitudes indicative of self-confident people, including degree to which applicants are confident of their selling skills and leadership abilities.
Interpersonal Orientation	Investment in social interaction and desire to be with other people.
Stress Tolerance	Ability to handle emotionally charged situations and to resist burnout in demanding work environments.
Job Stability	Preference for long-term rewards over short-term payoffs, specifically concerning employee commitment to an employer.
Job Simulation Rating	Supervisory rating based on verbal communication qualities of an applicant during a role-playing exercise.
Communicator Competence	Desire and ability to communicate effectively, including indicators of problems and / or apprehensions about speaking.
Applied Verbal Reasoning	Verbal reasoning ability in the context of a work environment.
Validity / Candidness	The extent to which an individual responded to the inventory in a socially desirable manner. Low scores suggest a tendency to exaggerate positive qualities and minimize negative traits.
Validity / Accuracy	The degree to which an applicant understood and carefully completed the inventory