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Hiring Is the Highest Impact
Decision a Manager Makes HireSmart News
by Dr. Neil Clark HireSmart Reports

The people make the place!

The company that hires the most talented people usually wins in the game of business.
Managers who endorse a business philosophy that views their employees as valuable
assets who will attract future customers and maintain current customers will win the
talent wars. High quality employees also attract other high performing employees, which
is why an employee referral bonus program works so well to attract new talent. Just like
in sports, high performers like to play with other high performers who combine their talents
into winning teams. It is a well-established fact that high performing managers retain
employees and low performing managers cause employees to leave. Employees are
assets that can solve problems and create new products, services and business strategies.
Unlike machines, employees are assets that care whether goals are obtained. Good hiring
practices are fundamental to Human Capital Management (HCM) because hiring decisions
have the highest impact on future organizational performance. The quality of a new hire is
determined by:

· how many required competencies and skills they already possess

· how many additional competencies/skills they will need to develop

· how much money the company will need to invest in developing these additional competencies

· how quickly they attain high performance in their job and how long do they stay in the position

How well a new hire fits the current job requirements largely determines how satisfied they
will be. A bad hiring decision that results in a person who quits or is terminated is a costly
failure for the company. Hiring mistakes include the cost of termination, replacement, vacancy
and learning curve productivity loss. Mistakes are much more costly than most managers realize!
Click here for a detailed review of the high cost of hiring mistakes.

Hire Right the First Time!

A good hiring system will identify the most qualified candidates quickly. The most talented
candidates are not available in a competitive global marketplace for very long and there is
also a vacancy cost each day a position remains unfilled. The most talented candidates are
the ones who when hired:

· will reach high levels of performance most quickly

· will sustain high performance consistently

· will be retained by the company for the longest tenure

In addition to being efficient and cost-effective, the company’s recruiting and hiring systems
must be consistent, well documented and comply with Equal Employment Opportunity
Commission (EEOC) requirements for verifiable non-discriminatory hiring practices based on
race, gender or age.

A good hiring solution creates a talent database that quickly becomes an information asset
for the company. At HireSmart, we view hiring as a strategic process that gathers essential
competency information on a large number of candidates (i.e. large selection ratio). The
candidates in the database are also assessed for their current job and culture fit. We also
assess for their future developmental potential within the organization. The most efficient
hiring systems will automate routine recruitment tasks and communications as much as
possible in order to maximize the time available for building relationships with the most
promising talent.

The Quality of Your Hiring System is defined by:

1. Your ability to create a large pool of applicants (Selection Ratio).

2. Your ability to accurately rank your talent pool using online assessments of skills,
competencies, and talents that fit the job. (Selection Method Validity)

3. Your ability to administer structured, behavioral interviews to the most promising candidates
as quickly as possible. (time to fill)

4. Your ability to make job offers to the highest ranking candidate as quickly as possible (Time to Fill)

5. The level of collaboration and responsiveness that occurs between recruiters, hiring managers,
staffing agencies, job boards and applicants/candidates. (Networking & Workflow Efficiency)

6. Your ability to analyze and improve your talent sourcing metrics and cost-per-hire metrics.

Our Expertise is Online Talent Assessment Solutions

Online assessment solutions are designed to provide objective information about people’s
talents that managers need in order to make accurate decisions for hiring, training, and work
assignment purposes. Assessments reduce the risk and costs of poor talent management decisions.
Many talent management decisions are currently made without much knowledge about the employee.
Assessment solutions can measure a wide variety of skills, competencies and personal qualities including:

Personality traits, temperament, work values, motivations and work styles

Interests and work preferences

Special knowledge and competencies

Interpersonal skills

Decision-making skills

Special Software skills

Administrative Skills

Accounting and Bookkeeping skills

Call Center skills

Computer programming skills

The Best Assessments Mean The Best Hires! Call us at 480.503.2945.