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Client Outcomes
Client outcomes are measured by Cost-Benefit Analysis
(CBA) and Return
on Investment (ROI). Outcomes
are
reported in comparison to the previous year's established baselines.
| OUTCOMES | METRICS |
|
Increased profit per employee |
revenue per employee - cost per employee |
|
Reduced turnover |
annual turnover cost, employee satisfaction and engagement ratings |
|
Improved selection ratio |
number of applicants per job posting |
| Increased productivity | number and percentage of performance goals attained |
| Improved recruitment efficiencies | cost per hire, time-to-fill and quality of hire |
| Increased employee innovation | measures of innovation, originality, ideational flexibility and fluency |
| Reduced absenteeism | annual absenteeism cost |
|
Increased customer retention |
customer satisfaction ratings, complaint logs and customer abandonment rates |
|
Utility |
total gain - total cost |
| Decreased employee litigation | annual employee related legal costs and employee time involved |
| Reduced accident and error rates | hiring and training cost-benefit analysis |
| Decreased access to medical care | hiring and training cost-benefit analysis |
Contact us for more information
by calling 480.503.2945 today!
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